Once we start processing of the customer’s order and the customer wishes to cancel a charge which is a chargeback fee will apply which will be levied by CC Avenue. All orders received can be cancelled within 48 hours of confirmation of the order. Orders which are sold as "final sale", "clearance", ‘’ Discount Sale” or "as is" can not be cancelled.
Any order which is in transit cannot be cancelled or refused by the customer.
For return/ repair of any product purchased from Macroworld website, kindly write to us with complete detail of the product along with the description of the defect at contact@macroman.co.in. You may also send us the photograph of the product that is to be returned if possible for our reference & we shall get back to you within 5 working days to agree on the return. Please do not return unless you receive a mail advice from us to that effect. For repair/return of Macroworld product kindly submit the return form.
*** We strongly recommend that you ensure your return shipment as we cannot be held responsible for products that are lost in transit.