Returns for OUTERWEAR:
- "No questions asked" returns are accepted within 7 days of delivery for size mismatch, color mismatch, or defective units.
- Innerwear cannot be returned or exchanged for hygiene reasons.
Returns for Products Purchased from Macroworld Website:
- Products can be returned within 72 hours for manufacturing defects only.
- Returned products undergo inspection; if a manufacturing defect is confirmed, we offer replacement or exchange at our expense.
- Returns are not accepted for products damaged or tampered with during transit unless purchased directly from our website.
Cancellation and Refusal of Orders:
- Orders cannot be cancelled once shipped.
- Refusal of delivery incurs standard return policy charges, including round-trip shipping costs and a restocking fee.
Refunds and Returns Policy:
- Refunds or returns are only processed for the original purchaser.
- Repair requests for products with manufacturing defects must include the product and a filled Return Form.
- Refunds are issued via the original payment method.
- Convenience fees for Cash on Delivery orders are non-refundable.